Should you encounter any issues while using SuperMap GIS products, please first consult the printed manuals or help documentation. If unresolved, contact our Technical Support Department through the following channels for satisfactory solutions.

Telephone Support Service:

Technical Support and Customer Supervision Hotline: 400-8900-866

Online Support Service:

 

Company Website: http://www.supermap.com

Email Support Service:

 

For product-related inquiries, please email our Technical Support team. We will promptly address your concerns.

Technical Support Email: support@supermap.com

For complaints or suggestions, please contact our Customer Supervision team directly.

Customer Supervision Email: cs@supermap.com

Postal Support Service:

 

Address: 6th Floor, Building 107, IT Industrial Park, No. A10 Jiuxianqiao North Road, Chaoyang District, Beijing

Postcode: 100015

Customized Support Services:

 

For special requirements, we provide tailored solutions including sample routines for specific functional needs.

 

We are committed to enhancing your productivity through our support services.

 

 

Our service philosophy is to deliver professional, timely, sincere, and thoughtful support, striving our utmost to ensure user satisfaction, as your contentment is our greatest reward.