If you encounter problems with the SuperMap GIS family of products, first consult the printed manual or the help system. If this is not the case, please contact our Technical Support department. You can get a satisfactory answer through the following ways.

Telephone Support Service:

Technical Support and Customer Monitoring Hotline: 400-8900-866

 

Online Support Services:

 

Website: http://www.supermap.com.

 

Email Support Service:

 

If you have any questions about the company's products, you can send them directly to our Technical Support e-mail, and we will receive your letters in time and solve your problems as soon as possible.

Technical Support Email: support@supermap.com.

If you have complaints or suggestions, you can send them directly to our customer supervision e-mail, and we will receive your letters in time and solve your problems as soon as possible.

Customer monitoring email: cs@supermap.com.

 

Correspondence support services:

 

Address: Floor 6, Building 107, IT Industrial Park, Electronic City, No.A10, Jiuxianqiao North Road, Chaoyang District, Beijing

Postal Code: 100015

 

Additional Support Services:

 

If you have some special requirements, we can also provide some special support, such as providing routines to implement some functional requirements.

 

 

We really want you to be more productive with support services.

 

 

Our service tenet is to provide professional, timely, sincere and thoughtful support services. We will try our best to satisfy our customers. Your satisfaction is our greatest gratification.