Product use FAQ
| issue | answers |
|---|---|
| In Run mode, object coordinate values change with scene dragging | Data is currently loaded by moving the world origin, so when the camera viewport is moved, the world origin changes and the coordinate values of objects in the scene change. If you want to know the absolute world coordinates of the object location, it is recommended to use the coordinate query function in this product. |
| Modify the plug-in code, compile and then run without effect | If the plug-in is installed in the engine, modifying the code will not affect the project. Therefore, it is recommended that plug-ins be installed into specific projects, and then developed and compiled. |
| Exe package failed, error message with SuperMapUI | It is recommended to open the Pixel Streaming plug-in before packaging. |
| Crash when opening Materials folder when loading data for the first time or when the level is running | It is recommended to open and compile all shaders in the Material file in SuperMap content before running. After compilation, click Save Project and close the program. After running again, the problem will not appear. |
| Crash after opening the checkpoint, error message with Editor_D3D12RHI | It is recommended to set Project Settings-> Platforms->Windows-> Target RHT-> Default RHT to DirectX11 in Unreal Engine. |
| Crash when outputting results using elevation analysis | Due to computer reasons, a small number of computers can not find the plug-in library to cause the problem. Set the absolute path of the current project plug-in BIN package (Project\Plugins\SuperMap HiFi 3D SDK for Unreal\Source\ThirdParty\SuperMapLibrary\Win64) to the first position of the environment variable, and then reboot the computer and run the project again. |
| After using video placement in UE5.x version, the placed video is not displayed clearly | Set the current latitude and longitude position as the geographic origin to optimize the display. |